Privacy Policy
Effective Date: 01 May 2025
Company Name: Technobot LLC
Registered Office: 8100 Penn Avenue South, Suite 114, Bloomington, Minnesota 55431, USA
Introduction
At Technobot LLC (“Technobot”, “we”, “our”, or “us”), we take your privacy seriously. This Privacy Policy explains in detail how we collect, store, use, disclose, and protect your personal information when you interact with our website at https://technobotus.com, request our services, or otherwise engage with us online or offline.
Our commitment to privacy is rooted in transparency, security, and compliance. We are headquartered in Bloomington, Minnesota, and we comply with all applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), Minnesota state regulations, and the General Data Protection Regulation (GDPR) for users residing in the European Union and European Economic Area.
This Privacy Policy applies to all users of our website and services, including individuals acting on behalf of companies, clients, service providers, and website visitors.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
Technobot collects both personally identifiable information (“Personal Data”) and non-personally identifiable information through various means, including direct interactions, automated technologies, and third-party integrations.
a) Information You Provide to Us Directly
When you voluntarily interact with Technobot by filling out contact forms, signing up for newsletters, scheduling consultations, or engaging with our CRM services, you may provide us with:
Your full name
Company name and job title
Email address
Phone number
Business needs or project details
Any other content you submit via forms or direct communications
We may also collect any other personal data you choose to provide when contacting us by phone, email, or through third-party platforms.
b) Information Collected Automatically
When you visit our website, we collect technical information automatically through cookies, web beacons, and server logs. This may include:
Your Internet Protocol (IP) address
Browser type and version
Operating system and device type
Pages you visit on our site
Time spent on pages and actions taken
Date and time of visit
Referring URLs (e.g., the website you came from)
Geographic location inferred from your IP
This data helps us understand how visitors interact with our website and content, which enables us to improve functionality, optimize performance, and deliver a better user experience.
2. Use of Google Analytics and Google Tag Manager
We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze information about how visitors use our website. Google Analytics collects cookies and usage data, which may be transmitted to and stored on Google servers in the United States.
This tool provides us with reports on website traffic, user behavior, and interaction metrics that help us make data-driven decisions for marketing and product improvements.
Additionally, we use Google Tag Manager, a tag management system that allows us to deploy and manage various marketing and analytics tags (such as Google Analytics) on our website without editing code. Tag Manager itself does not collect personal data, but it facilitates the collection of data through configured tags.
We have configured both tools to anonymize IP addresses where possible and we use the data strictly for our internal analysis purposes. You can opt out of Google Analytics tracking through this browser add-on.
3. How We Use Your Information
We use the information collected from you for a variety of business and operational purposes, including:
To Provide Services: Delivering our CRM implementation, IT consulting, and integration solutions tailored to your needs.
To Communicate With You: Responding to inquiries, scheduling consultations, providing updates, and delivering service-related announcements.
To Improve Website Experience: Analyzing user behavior to optimize site performance, navigation, and content relevance.
To Market Our Services: Sending newsletters, promotional content, or event invitations (only where legally permitted or with your consent).
To Ensure Security: Monitoring for fraudulent activity, securing systems, and enforcing legal or contractual rights.
To Comply with Legal Obligations: Responding to lawful requests from regulatory authorities or law enforcement.
We do not sell, trade, or rent your personal information to third parties for monetary consideration.
4. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help websites remember your actions and preferences. Our website uses first-party and third-party cookies to:
Enable core site functionality
Monitor performance and security
Track user interactions and navigation flow
Support targeted marketing efforts
Examples of cookies and similar technologies we may use include:
Session cookies (which expire when you close your browser)
Persistent cookies (which remain for a set period)
Analytics cookies (from Google Analytics)
Functional cookies (to remember user settings)
You can manage cookie preferences through your browser settings or use third-party opt-out tools. Please note that disabling cookies may affect website functionality.
5. GDPR Compliance and Legal Bases
If you are a resident of the European Economic Area (EEA) or the United Kingdom, our lawful bases for collecting and processing your personal data under the GDPR include:
Consent: When you voluntarily submit personal information or agree to receive marketing communications.
Contract: When processing is necessary to fulfill a service request or support contract execution.
Legitimate Interests: When we process data for business development, IT security, and product improvement in ways that do not override your rights.
Legal Obligations: When required to comply with applicable laws and regulations.
You have the right to withdraw consent at any time without affecting the lawfulness of processing based on prior consent.
6. Sharing and Disclosure of Personal Information
Technobot may disclose your information to trusted third parties under the following circumstances:
Service Providers: We may share data with IT infrastructure partners, marketing tools, analytics platforms, email communication providers, and cloud hosting services, solely to support service delivery.
Legal Authorities: Where required by law, court order, subpoena, or regulatory request, we may disclose information to legal or public authorities.
Business Transactions: In the case of a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of the transaction.
We ensure all third parties that receive data on our behalf adhere to strict confidentiality and data protection standards.
7. International Transfers
Given the global nature of our services, your information may be transferred to and processed in countries outside your jurisdiction, including the United States. If you are located outside the U.S., your data will be processed in accordance with applicable U.S. privacy laws.
For international data transfers from the EEA or UK, we use:
Standard Contractual Clauses (SCCs) approved by the European Commission
Binding agreements with service providers
Technical safeguards such as encryption and secure access protocols
8. Data Retention Policy
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, or enforce our agreements.
In general:
Contact form data is stored for up to 2 years
Customer service communications are retained for up to 5 years
Analytics and usage data are anonymized or deleted after 26 months unless lawfully required otherwise
Once your data is no longer needed, we take steps to securely delete or anonymize it.
9. Your Rights and Choices
You may have the following rights regarding your personal data, depending on your location and applicable laws:
Right to Access: Obtain a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal data under certain circumstances.
Right to Restriction: Limit how your data is processed.
Right to Object: Object to processing for direct marketing or legitimate interest purposes.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Withdraw Consent: Revoke consent at any time (for processing based on consent).
Right to File a Complaint: Contact your local data protection authority if you believe your rights have been violated.
To exercise your rights, please email us at info@technobotus.com. We may request identity verification before fulfilling requests.
10. Data Security
Technobot employs rigorous technical and organizational measures to safeguard your information. These include:
Secure encryption (SSL/TLS) for data transmission
Access controls and role-based permissions
Network firewalls and intrusion detection systems
Data backups and disaster recovery procedures
Regular security audits and vulnerability testing
Despite our efforts, no security measure is 100% infallible. We encourage users to use strong passwords and avoid sharing personal credentials.
11. Children’s Privacy
Technobot does not knowingly collect personal data from children under the age of 16. If we discover that a child has submitted personal information without parental consent, we will take steps to delete the information promptly.
If you are a parent or guardian and believe we may have collected personal data from a child, please contact us immediately.
12. Third-Party Links
Our website may include links to other websites or services operated by third parties. These external sites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy terms before submitting any information.
13. Updates to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time. Changes will become effective immediately upon posting on our website, with a revised “Effective Date” at the top of this page.
We encourage you to review this page periodically to stay informed about our privacy practices.
14. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:
Technobot LLC
Attn: Privacy Officer
8100 Penn Avenue South, Suite 114
Bloomington, Minnesota 55431
United States
Email: info@technobotus.com